Skip to content
bulkchecker.io
Log in Sign Up
Support center

Get help with BulkChecker

Find the fastest path for account access, CSV upload questions, API integration issues, billing checks, and product workflow support.

Open dashboard Email support
Before you contact support

Send the details that help us solve it faster.

Upload issue
File type and row count
API issue
Endpoint and request ID
Billing issue
Order or payment hash
Result question
Product and sample output
Support routes

Choose the right support path

Most questions are resolved fastest when they go through the dashboard with the related job, file, or API request attached.

Dashboard

Account and job support

Use the dashboard for upload jobs, exports, result questions, balance checks, and account access.

Sign in to dashboard
Developers

API integration help

For API issues, include the endpoint, request time, status code, and one redacted request or response example.

View API reference
Commercial

Pricing and billing

For credit, invoice, or payment questions, include the payment amount, date, and transaction reference.

View pricing

Typical response windows

  • Account access: same business day when account ownership can be verified.
  • Upload and export questions: usually within one business day.
  • API troubleshooting: fastest when request IDs and timestamps are included.
  • Billing checks: depends on payment confirmation and transaction details.